Terms of service

*All items are not toys and some may contain glass and/or small parts.

*Because items are handmade, no two items will be exactly the same; there may be slight variation in colors, placement, etc...
Colors and finishes may appear differently depending on your computer monitor/phone screen settings.

*Due to many people being unable to use nails/screws to hang signs, hardware is not included with the purchase of signs. I recommend the use of command strips for lighter weight pieces and d-ring hangers for heavier items.

Glassware/ceramics: etched glasses may be washed and dried in a dishwasher. Any glassware with vinyl should be gently hand washed if needed. Do not scrub, soak, or rub vinyl, as it may cause damage. Wipe/dab carefully around vinyl when drying. Ceramics/items with intricate and/or small decals should not be washed, soaked, scrubbed, etc..

Wood signs: I make no attempt to cover/hide the natural beauty of wood pieces; these items may have raised or visible wood grain, knots, rough cuts, etc.

Please use caution when opening your package from K Franta Designs. Items may have shifted during transit. Carefully cut boxes to open, making sure not to cut deeply enough to damage your item. Please be careful while unwrapping glass items so they are not dropped.

I take great care in packaging the items I make so that they will arrive safely. All items that are shipped USPS Priority are insured for the purchase amount. In the rare instance that an item arrives damaged, buyer must provide photos of the damaged item, along with photos of the box and packaging.
It is recommended by most carriers to save all packaging until your claim is resolved.
I cannot be held responsible for damage or loss that occurs once an item is shipped. You may reorder the item at any time, but no free replacements will be shipped as a result of carrier damage or loss except in certain circumstances.

If your package is showing "delivered", but is not in your possession, please contact the carrier at their local location.
There are no guarantees or warranties on items.